Refunds, cancellations, amendments, and no-shows for SKYHUB TRAVEL AGENCY EST bookings follow the confirmed supplier terms for the selected hotel, room, or service.
Skyhub confirms supplier cancellation rules, payment timing, taxes, fees, and known restrictions before asking you to complete a payment step.
A search result, email discussion, or quote is not a confirmed booking until written confirmation is issued.
Once a booking is confirmed, the supplier's cancellation, amendment, refund, and no-show rules apply.
Some bookings may be non-refundable, partially refundable, date-restricted, or subject to supplier and payment-provider fees.
Approved refunds are processed after the supplier and payment provider confirm eligibility and amount.
Bank, card network, currency conversion, processor, and supplier timing can affect when funds appear in the original payment account.
For refund or cancellation support, contact aljamri@skyhubtravel.ae with your booking reference, supplier confirmation, traveler name, and reason for the request.
Skyhub keeps written records of supplier terms and support actions to handle consumer questions, payment disputes, and regulatory inquiries.